We make every effort to pack and ship your order quickly and aim to have this happen within 24 hours of receiving your order.
Online and phone orders are shipped via Australia Post. Orders generally take 2-10 days to reach most destinations within Australia.
Instore and online purchases over $250.00 are posted within Australia are free. Purchases below $250 incur a flat $12.60 postage charge when purchased online or instore.
Please note for all orders where the packaging is an extra heavy or large item we may require you to pay additional postage charge. We will contact you if this is the case, to arrange payment of this charge.
Express Postage is charged a flat fee of $19.00. In the event the postage cost is more, we may contact you to request payment of the outstanding amount. Orders received after 12.00pm will be posted on the next business day.
International postage is charged a flat fee of $100.00 and once posted we refund the difference. In the event the postage cost is more, we may contact you to request payment of the outstanding amount.
We also offer a local delivery service for purchases where the delivery address is within a 10km radius of the shop. This means the delivery will occur within 24 hours of the purchase and the cost is $15.
In this COVID environment there may be delays in postage timeframes and we may not be able to post to some countries. In the event we can not post to a country we will discuss, with you, your options and we may need to refund and cancel your purchase.
If we are able to ship your item for a lesser postal fee we will refund the difference to you.
Please email or call us for shipping quote or clarification.