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Returns and Exchange


You have the option to return your purchase (all but yarn, knit/crochet needle, magazines and patterns) if you are not happy with it, in the first month after purchase. We will happily exchange, refund or supply store credit, but you do need to contact us within a month of the purchase.

Ideally we would like a copy of your receipt, but if you provide us with details of when you made the purchase we will be able to find the sale in our system. If we can not find the sale, then we can not process a refund.

We are unable to accept return of yarn, needles, patterns magazines or books, so please choose carefully.

You are responsible for returning the product to Salamanca Wool Shop. If it is a
manufacturing issue, we will reimburse you the return postage cost.

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